Privacy Policy

Information we collect

We collect information that you choose to provide when you contact us or request information about our services.

• Contact details, including your name, email address, and optional phone number.
• Enquiry details, including the subject and message you submit.
• Technical and usage information, such as browser type, device information, pages visited, approximate location, and interaction data collected through analytics technologies.

How we use your information

We use the information we collect to respond to enquiries, understand project requirements, prepare proposals, provide requested services, and maintain our business relationship with you.

• Operate, secure, troubleshoot, and improve our website and services.
• Understand website performance and visitor interests.
• Communicate about an enquiry, project, service update, or relevant business matter.
• Prevent misuse, fraud, security incidents, and other unlawful activity.
• Comply with applicable legal, tax, accounting, and regulatory obligations.

Where required by law, we rely on your consent. In other cases, we process information to respond to your request, perform a contract, meet legal duties, or pursue legitimate business interests that do not override your rights.

Cookies and analytics

Our website uses Google Analytics to help us understand how visitors use the site. Analytics technologies may place or read cookies and collect information such as pages viewed, session duration, device type, and general location.

You can limit cookies through your browser settings or use available Google Analytics opt-out controls. Disabling some technologies may affect how parts of the website function.

How we share information

We do not sell or rent your personal information. We may share limited information with trusted service providers that help us host, secure, analyse, communicate through, or operate the website and our business. These providers may use information only to perform services for us and must protect it appropriately.

We may also disclose information when required by law, to respond to lawful requests, protect our rights or safety, investigate misuse, or support a business reorganisation where appropriate safeguards apply.

Data retention and security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining business records, resolving disputes, and meeting legal obligations.

We use reasonable administrative, technical, and organisational safeguards to protect information. However, no internet transmission or storage system can be guaranteed to be completely secure.

Your privacy choices and rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction of your personal information, or to object to certain processing and withdraw consent. You may also have the right to receive a portable copy of eligible information or complain to a data protection authority.

To make a request, email admin@asksoftwaresolutions.in. We may ask for information needed to verify your identity and will respond within the period required by applicable law.

International processing

Our website and service providers may process information in India and other countries. Where information is transferred across borders, we take reasonable steps to ensure that appropriate protections are used as required by applicable law.

Children's privacy

Our website and business services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can take appropriate action.

Changes to this policy

We may update this Privacy Policy when our practices, services, or legal obligations change. The revised version will be posted on this page with a new “Last updated” date. We encourage you to review it periodically.

Contact us

For privacy questions or requests, contact ASK Software Solutions at admin@asksoftwaresolutions.in, +91 88078 52993, or Keeranatham Village, Saravanampatti, Coimbatore 641035, Tamil Nadu, India.